Last update: 16.05.24

Jagger & Lewis designs a product that detects and interprets pet behaviors and well-being (the “Devices”), operates the www.jagger-lewis.com website (the “Website” and its sub-domains, the “Websites”) and a Jagger & Lewis mobile application. The Devices, Websites, and Applications are collectively referred to as the Jagger & Lewis “Service”, or the Jagger & Lewis “Platform.”

This page tells you about our policy regarding the collection, use, and disclosure of personal information (“Personal Information”) when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. We use your personal information to provide and improve the Service.

We do not use or share your information with anyone except as described in this privacy policy.

Information Collection and Use

We automatically collect certain personal information when you use our application and devices, such as:

• Identifying data such as name, email address, and contact information.
• Device information such as model, operating system version, and unique device ID.
• Location data, in the specific context of locating the case that the dog is wearing, with the explicit consent of the user.
• Information about your dog's profile and activity.

We use this information to provide and improve our services, personalize the user experience, analyze usage trends, and respond to user requests.

Sharing Information

We do not share users' personal information except in the following cases:

• To provide our services, such as processing payments or delivering products.
• With your explicit consent.
• When required by law or as part of an ongoing investigation.

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Information Security

We take appropriate security measures to protect users' personal information from unauthorized access, alteration, disclosure, or destruction.

‍User Rights

Users have the right to access, correct, update, or delete their personal information at any time. They can also exercise their right to data portability by contacting us using the contact details provided below.

‍Consent

Before collecting your personal information, you will be asked for consent specifying the purpose of the information collection.

Disclosure

We may disclose your personal information if we are required to do so by law, or if you violate our terms of use.

Third-Party Services

Some third party service providers, such as payment gateways, have their own privacy policies when it comes to the information we need to provide to them for your purchase-related transactions.

Changes to the Privacy Policy

We reserve the right to change this privacy policy at any time. Any changes will be posted on this page with appropriate notification.

Contact us

If you have any questions or concerns about our privacy policy, please contact us at:

Jagger & Lewis

18 Résidence Flandre

59170 Croix, France

or by email to hey@jagger-lewis.com

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By using our application, you agree to the terms of this privacy policy.

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