Last update : March, 13 2017
Jagger & Lewis designs products that monitor pet health & lifestyle (the “Devices”), operates www.jagger-lewis.com (individually the “Website” and collectively with its sub-domains, the “Websites”), the Jagger & Lewis mobile applications (each an “App” and collectively the “Apps”). The Devices, Websites and Apps are collectively referred to as the Jagger & Lewis “Service” or Jagger & Lewis “Platform”.
This page informs you of our policies regarding the collection, use and disclosure of personally identifiable information (“Personal Information”) when you use our Service.
What do we do with your information ?
While using our Service, we may ask you to provide us with certain Personal Information that can be used to contact or identify you. For example, Personal Information may be collected, without limitation, when you activate a Device, when you create a user account (“Account”), when you add information to your Account, when you visit our Websites, when you synchronize a Device, when you purchase from our Websites, when you contact us for support, when you invite other users, and when you activate location features.
Personal information may include, but is not limited to, your name, your email address, your postal address, your dog’s profile and activity information, and other information we may collect or request from time to time (collectively referred to as “Personal Information”). We store this information for as long as you maintain an Account. You can deactivate your Account by contacting us.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
We collect this information for the purpose of providing the Service to you in the best possible way, identifying and communicating with you, responding to your requests/inquiries, making product recommendations, servicing your purchase orders, and improving the Service. We may also use data that does not identify you or your dog to inform the community about health trends, for marketing and promotional use, or for sale to third parties.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello @ jagger-lewis.com or mailing us at Jagger & Lewis / Euratechnologies Batiment Lafont 165 avenue de Bretagne 59800 Lille France
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Third party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
• session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
• shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
• shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
• cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
• secure_session_id, unique token, sessional
• storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact informations
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or mailing us at Jagger & Lewis / Euratechnologies, 165 avenue de Bretagne 59800 Lille - France